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Warranty Information

TECHSPRO Limited Warranty Terms

Transmission rebuild, remanufactured transmission, used parts and other transmission repair warranty information.

Final Warranty Master — September 14, 2026

Supplier-specific coverage is documented separately for each repair as described below.

Warranty Information Before Repair Authorization

Before the customer authorizes any repair, including a rebuild or smaller transmission repair, TECHSPRO will identify the applicable warranty category, duration, mileage limit, covered parts and labor, material exclusions and customer responsibilities. A brief summary does not replace the full written warranty.

The applicable full warranty terms will be made available for review before authorization. TECHSPRO will provide a printed copy free of charge upon request at the shop or by calling (678) 922-0092. Electronic copies may also be provided. For supplier-sourced transmissions, the customer will receive the selected supplier’s actual written warranty and the coverage summary described in Supplier-Backed Transmission Coverage.

The estimate or repair order will identify the applicable warranty terms before authorization; the final invoice will record the agreed coverage. TECHSPRO will retain the version applicable to that repair and provide a copy to the customer. Later website changes do not replace that version or reduce previously agreed coverage.

Standard Warranty Start Date and Mileage

Warranty coverage begins when the authorized covered work is completed and TECHSPRO TRANSMISSION STOCKBRIDGE LLC. notifies the customer that the vehicle is ready for pickup. If those events occur on different dates, the later date controls. Any mileage limitation is measured from the starting odometer reading documented for the applicable repair.

This rule applies to the coverage stated in this master for transmission rebuilds, remanufactured transmissions, used / recycled transmission assemblies and TECHSPRO removal and reinstallation labor, other transmission repairs, customer-supplied parts installation workmanship, and additional warranty coverage expressly provided by TECHSPRO. The final invoice’s Service date will reflect that date and will record the applicable starting odometer reading. TECHSPRO will retain a record of the customer notification.

For supplier-backed coverage, TECHSPRO will honor the coverage periods agreed with the customer using this standard start rule and mileage basis. Any different start rule or mileage basis in an independent supplier warranty must be disclosed before authorization and does not shorten the coverage agreed under this master. Additional supplier benefits remain available under that supplier’s written warranty.

Warranty work continues the unused original coverage as stated in Coverage After Warranty Work; it does not restart the original time or mileage allowance.

Original Customer Only

All warranties provided by TECHSPRO under this document apply only to the original customer named on the repair invoice and are not transferable to a subsequent vehicle owner or another customer. This includes transmission rebuilds, remanufactured transmissions, used / recycled transmissions, other repairs, installation of customer-supplied parts and any additional warranty benefits expressly provided by TECHSPRO.

This restriction applies to TECHSPRO’s own coverage. It does not remove transfer rights independently granted by a supplier’s written warranty or rights that cannot be waived under applicable law. Any such supplier rights remain governed by that supplier’s terms and do not transfer TECHSPRO’s separate benefits or commitments unless TECHSPRO expressly agrees in writing.

Commercial Vehicles and Disclosure of Use

TECHSPRO provides warranty coverage for commercial vehicles, including work trucks and delivery vehicles. Commercial use must be identified to TECHSPRO before the customer authorizes the initial repair, either through a commercial designation known to TECHSPRO or through the customer’s disclosure. The customer must identify actual or intended commercial use even if the vehicle is registered or titled for personal use. TECHSPRO will record the disclosed use in the written estimate or repair order and on the invoice.

Commercial-vehicle repairs carry higher labor costs. Before the initial repair is authorized, TECHSPRO will disclose the applicable labor rate, labor hours, estimated charges and warranty coverage. These charges are for the repair work, not a separate fee for future warranty coverage.

For supplier-sourced transmissions, TECHSPRO will verify that the selected supplier’s warranty permits the disclosed commercial use. Any commercial-use restrictions or differences in coverage must be explained in the written coverage summary before authorization. A supplier warranty limited to personal use will not be represented as providing commercial-use coverage.

Covered warranty work on a disclosed and accepted commercial vehicle receives the benefits stated in the applicable warranty and invoice. Higher commercial labor costs do not, by themselves, create a customer charge for labor already covered. TECHSPRO’s commitment to absorb the difference between the supplier’s labor payment and TECHSPRO’s charge for covered removal and reinstallation work performed by TECHSPRO also applies to accepted commercial coverage.

If commercial use was not identified before the initial repair, the customer must notify TECHSPRO promptly so that the recorded use, supplier eligibility and applicable coverage can be reviewed. This does not automatically cancel all TECHSPRO coverage or authorize a retroactive labor surcharge. Any proposed chargeable work must be explained and authorized in advance. Exclusions based on damage caused by use remain governed by the Conditions affecting coverage section, and independent supplier benefits remain subject to the supplier’s applicable written terms and law.

Coverage Summary

WarrantyTime / mileageLabor
Rebuild12 months / 12,000 milesCovered removal and reinstallation for covered warranty work
Remanufactured assembly36 months / 100,000 miles, whichever comes first; exact terms stated in the written coverage summary and invoiceParts and labor, or parts only, as specified in the supplier warranty and invoice
Used / recycledTransmission assembly: 90 days / 6,000 miles, whichever comes firstCovered removal and reinstallation labor performed by TECHSPRO: 30 days / 6,000 miles, whichever comes first. Additional supplier benefits are preserved.
Other repairs30 days / 6,000 milesAs identified as covered on the invoice
Customer-supplied partsNo TECHSPRO parts warranty; installation workmanship: 30 days / 6,000 miles, whichever comes firstCorrection of covered TECHSPRO workmanship only; labor to replace a defective customer-supplied part is excluded when failure is unrelated to TECHSPRO workmanship.

Rebuild

Time / mileage
12 months / 12,000 miles
Labor
Covered removal and reinstallation for covered warranty work

Remanufactured assembly

Time / mileage
36 months / 100,000 miles, whichever comes first; exact terms stated in the written coverage summary and invoice
Labor
Parts and labor, or parts only, as specified in the supplier warranty and invoice

Used / recycled

Time / mileage
Transmission assembly: 90 days / 6,000 miles, whichever comes first
Labor
Covered removal and reinstallation labor performed by TECHSPRO: 30 days / 6,000 miles, whichever comes first. Additional supplier benefits are preserved.

Other repairs

Time / mileage
30 days / 6,000 miles
Labor
As identified as covered on the invoice

Customer-supplied parts

Time / mileage
No TECHSPRO parts warranty; installation workmanship: 30 days / 6,000 miles, whichever comes first
Labor
Correction of covered TECHSPRO workmanship only; labor to replace a defective customer-supplied part is excluded when failure is unrelated to TECHSPRO workmanship.

For warranties with both time and mileage limits, coverage ends when either limit is reached first.

Remanufactured transmission assembly coverage is 36 months or 100,000 miles, whichever comes first. A supplier may provide longer coverage, as identified in the written coverage summary and invoice. Every used / recycled transmission supplied by TECHSPRO includes TECHSPRO assembly coverage for 90 days or 6,000 miles, whichever comes first, and covered removal and reinstallation labor performed by TECHSPRO for 30 days or 6,000 miles, whichever comes first. TECHSPRO honors these benefits even if the supplier provides less coverage. Additional supplier benefits will be identified in the written coverage summary and invoice.

Transmission Rebuilds

Eligibility and transferability

This TECHSPRO warranty is provided only to the original customer named on the repair invoice. It is not transferable to a subsequent vehicle owner or another customer. This restriction does not limit rights that cannot be waived under applicable law.

Warranty period

12 months or 12,000 miles, whichever comes first. Coverage applies to defects in materials and workmanship involving the covered items below. Warranty coverage begins when the authorized covered work is completed and TECHSPRO TRANSMISSION STOCKBRIDGE LLC. notifies the customer that the vehicle is ready for pickup. If those events occur on different dates, the later date controls. Any mileage limitation is measured from the starting odometer reading documented for the applicable repair. The final invoice’s Service date will reflect that date and will record the applicable starting odometer reading. TECHSPRO will retain a record of the customer notification.

Covered items

Warranty remedy

For an accepted warranty claim involving a defect in covered materials or workmanship, TECHSPRO will, at its option, repair or replace the defective covered part or component. TECHSPRO will also correct covered defective workmanship. Removal and reinstallation labor and automatic transmission fluid required for covered warranty work are included as stated in this rebuild warranty.

TECHSPRO’s choice of repair or replacement does not require replacement of the entire transmission when repairing or replacing the defective covered component will correct the covered problem. TECHSPRO will complete the covered remedy within a reasonable time. Any proposed work outside the applicable coverage must be explained and authorized before customer-paid work begins.

This remedy does not eliminate additional benefits expressly promised in writing or remedies required by applicable law, including where a limited remedy fails of its essential purpose.

Exclusions

Customer requirements

Conditions affecting coverage

This warranty excludes defects or damage to the extent TECHSPRO can demonstrate that they were caused by abuse, an accident, improper installation, maintenance or repair performed by the customer or a third party not acting on TECHSPRO’s behalf, modifications or alterations, or operation beyond the vehicle’s or transmission’s specified limits. Examples may include damage caused by changes to wheels, tires or computer programming, or excessive loads during personal or commercial use.

These exclusions do not excuse TECHSPRO’s responsibility for defects or damage resulting from its own covered workmanship or covered work performed on its behalf. A supplier’s exclusion of installation labor does not, by itself, remove TECHSPRO’s responsibility for its own covered workmanship. Nothing in these exclusions limits responsibility imposed by applicable law.

Use of aftermarket parts or a service provider other than TECHSPRO does not, by itself, cancel this warranty. A modification, accident or change in use does not automatically cancel coverage for unrelated defects. Any separate eligibility restrictions expressly stated in this warranty remain subject to applicable law.

Failure to meet an inspection, maintenance or damage-prevention requirement does not automatically cancel the entire warranty. An exclusion based on that failure applies only to the damage TECHSPRO can demonstrate was caused or worsened by the noncompliance. Otherwise-covered defects unrelated to the noncompliance remain covered.

For a denial under these provisions, TECHSPRO will provide a written explanation identifying the affected component, the applicable exclusion and the inspection findings or other evidence connecting the excluded condition to the damage. These provisions do not expand the listed covered items or limit rights that cannot be waived under applicable law.

Supplier-Backed Transmission Coverage

This section applies to remanufactured and used / recycled transmissions obtained from a supplier. Supplier coverage varies by supplier and by the transmission purchased. The used-transmission coverage expressly provided by TECHSPRO below applies even when supplier coverage is more limited. Before the customer authorizes the purchase and installation, TECHSPRO will provide the applicable supplier warranty and a written coverage summary identifying the transmission, the warrantor, covered assembly or components, coverage period and start date, and whether removal and reinstallation labor is included. The final invoice will record the agreed coverage and identify the applicable warranty document.

Supplier selection and warranty period

TECHSPRO selects suppliers based on transmission availability. For remanufactured transmissions, TECHSPRO selects suppliers offering assembly coverage of 36 months or 100,000 miles, whichever comes first, or longer coverage as expressly stated in the written coverage summary and invoice. Every used / recycled transmission supplied by TECHSPRO includes TECHSPRO assembly coverage for 90 days or 6,000 miles, whichever comes first, and covered removal and reinstallation labor performed by TECHSPRO for 30 days or 6,000 miles, whichever comes first. TECHSPRO honors these benefits even if the supplier provides less coverage. Additional supplier benefits will be identified in the written coverage summary and invoice. Labor coverage and other benefits may differ among suppliers. The Standard Warranty Start Date and Mileage section applies to the coverage agreed under this master. Before the customer authorizes the purchase and installation, the written coverage summary will state the selected supplier and warrantor, the exact time limit, any mileage limit, the standard coverage-start triggering event, and the applicable documented starting odometer reading. Any different start rule or mileage basis required by an independent supplier warranty must also be disclosed, without shortening the coverage agreed under this master or reducing additional supplier benefits. If there is no mileage limit, the summary will state that clearly. Any difference between the parts and labor coverage periods must also be stated.

If availability requires a different supplier or transmission after authorization, TECHSPRO will provide the replacement option’s warranty terms and obtain the customer’s authorization before proceeding with that option. A supplier substitution does not silently replace the coverage already agreed with the customer.

Parts and labor coverage

Warranty-claim deductible

No deductible applies to a covered claim under the supplier-backed warranty described here. Charges for labor under a parts-only warranty and for expressly excluded items are separate from a deductible and remain subject to the coverage and customer-authorization terms above and below.

Fluids, programming and shop supplies

Coverage of the transmission assembly and labor does not automatically include transmission fluid, other fluids, programming, relearn procedures or shop supplies. These items are excluded unless the applicable supplier warranty or TECHSPRO’s express written coverage includes them. TECHSPRO will itemize any applicable customer charges and obtain authorization before performing chargeable work. No charge will be imposed for an item that is covered by the applicable warranty or otherwise owed under applicable law.

Warranty claims and installation labor

Contact TECHSPRO for assistance with a supplier-backed claim. TECHSPRO will explain the supplier’s claim procedure, including applicable inspection and prior-approval requirements, and help coordinate the claim. Any requirements for supplier-paid work will be identified in the applicable written warranty.

Where the warranty covers replacement parts and no portion of installation labor, the customer is not required to purchase TECHSPRO’s labor to receive covered parts. TECHSPRO will coordinate reasonable claim verification and access to covered parts without preventing the customer from choosing the installer for that unpaid labor. Damage caused by improper installation remains subject to the Conditions affecting coverage section.

A supplier’s warranty benefits are not reduced by a general exclusion in this document. Any additional coverage expressly promised by TECHSPRO remains enforceable according to its terms, subject to applicable law.

For each supplier-sourced transmission, TECHSPRO will verify the selected unit’s written warranty before presenting coverage to the customer. The supplier’s identity and applicable warranty terms will be provided with the customer’s written coverage summary and recorded on the invoice. TECHSPRO may use different suppliers based on the customer’s repair needs and transmission availability.

Remanufactured Transmissions

Warranty period

Transmission assembly: 36 months or 100,000 miles, whichever comes first. If the selected supplier provides longer coverage, that coverage will be identified in the written coverage summary and invoice.

Warranty coverage begins when the authorized covered work is completed and TECHSPRO TRANSMISSION STOCKBRIDGE LLC. notifies the customer that the vehicle is ready for pickup. If those events occur on different dates, the later date controls. Any mileage limitation is measured from the starting odometer reading documented for the applicable repair. The final invoice’s Service date will reflect that date and will record the applicable starting odometer reading. TECHSPRO will retain a record of the customer notification.

Labor coverage and any separate labor coverage period are identified in the written coverage summary and invoice. Any different start rule or mileage basis in an independent supplier warranty is subject to Standard Warranty Start Date and Mileage and must be disclosed before authorization. See Supplier-Backed Transmission Coverage.

Covered items

Exclusions

The exclusions below do not remove benefits provided by the applicable supplier warranty or TECHSPRO’s express written coverage.

Customer requirements

Warranty claims: TECHSPRO assists with claims to the supplier or manufacturer identified in the applicable written warranty. See Supplier-Backed Transmission Coverage.

Conditions affecting coverage

This warranty excludes defects or damage to the extent TECHSPRO can demonstrate that they were caused by abuse, an accident, improper installation, maintenance or repair performed by the customer or a third party not acting on TECHSPRO’s behalf, modifications or alterations, or operation beyond the vehicle’s or transmission’s specified limits. Examples may include damage caused by changes to wheels, tires or computer programming, or excessive loads during personal or commercial use.

These exclusions do not excuse TECHSPRO’s responsibility for defects or damage resulting from its own covered workmanship or covered work performed on its behalf. A supplier’s exclusion of installation labor does not, by itself, remove TECHSPRO’s responsibility for its own covered workmanship. Nothing in these exclusions limits responsibility imposed by applicable law.

Use of aftermarket parts or a service provider other than TECHSPRO does not, by itself, cancel this warranty. A modification, accident or change in use does not automatically cancel coverage for unrelated defects. Any separate eligibility restrictions expressly stated in this warranty remain subject to applicable law.

Failure to meet an inspection, maintenance or damage-prevention requirement does not automatically cancel the entire warranty. An exclusion based on that failure applies only to the damage TECHSPRO can demonstrate was caused or worsened by the noncompliance. Otherwise-covered defects unrelated to the noncompliance remain covered.

For a denial under these provisions, TECHSPRO will provide a written explanation identifying the affected component, the applicable exclusion and the inspection findings or other evidence connecting the excluded condition to the damage. These provisions do not expand the listed covered items or limit rights that cannot be waived under applicable law.

Used / Recycled Transmissions

Warranty period

Every used / recycled transmission sold by TECHSPRO includes:

Warranty coverage begins when the authorized covered work is completed and TECHSPRO TRANSMISSION STOCKBRIDGE LLC. notifies the customer that the vehicle is ready for pickup. If those events occur on different dates, the later date controls. Any mileage limitation is measured from the starting odometer reading documented for the applicable repair. This rule applies to both TECHSPRO coverage periods. The final invoice’s Service date will reflect that date and will record the applicable starting odometer reading. TECHSPRO will retain a record of the customer notification.

TECHSPRO provides this coverage even when the selected supplier offers a shorter period, assembly-only coverage or no labor coverage. Additional benefits under the applicable supplier warranty remain available under that warranty and will be identified in the written coverage summary and invoice, including any different start rule or mileage basis, subject to Standard Warranty Start Date and Mileage.

Labor coverage and excluded expenses

Covered removal and reinstallation labor performed by TECHSPRO is included during the 30-day / 6,000-mile labor period. After that period ends, the customer is responsible for removal and reinstallation labor unless additional supplier coverage, TECHSPRO’s express written coverage or applicable law provides otherwise. Assembly coverage continues for the unused portion of its separate 90-day / 6,000-mile period.

Fluids, programming, relearn procedures and shop supplies are excluded unless expressly covered by the applicable warranty documents or required by law. Any customer-paid work must be itemized and authorized before it is performed. The supplier labor-payment provisions do not permit a customer charge for labor already covered by TECHSPRO’s own warranty.

Eligibility and remedy

TECHSPRO’s coverage is limited to the original customer named on the repair invoice and the vehicle in which the product was originally installed or used. Personal use and commercial use identified and accepted under the Commercial Vehicles and Disclosure of Use section are eligible, subject to the applicable written coverage. It is not transferable, subject to the Original Customer Only section regarding independent supplier rights and applicable law. For covered claims, replacement of the covered transmission assembly or component is the exclusive remedy provided by TECHSPRO under this express limited warranty, except where the applicable supplier warranty or TECHSPRO’s written coverage provides an additional remedy, or applicable law requires otherwise. Labor coverage follows the periods and benefits stated above, together with any additional coverage stated for the selected unit.

This replacement limitation does not eliminate remedies available under applicable law if it fails of its essential purpose, including where a conforming replacement cannot be provided within a reasonable time. It does not waive applicable implied warranties or other rights that cannot lawfully be waived.

Covered items

Exclusions

The exclusions below do not remove benefits provided by the applicable supplier warranty or TECHSPRO’s express written coverage.

Customer requirements

Conditions affecting coverage

This warranty excludes defects or damage to the extent TECHSPRO can demonstrate that they were caused by abuse, an accident, improper installation, maintenance or repair performed by the customer or a third party not acting on TECHSPRO’s behalf, modifications or alterations, or operation beyond the vehicle’s or transmission’s specified limits. Examples may include damage caused by changes to wheels, tires or computer programming, or excessive loads during personal or commercial use.

These exclusions do not excuse TECHSPRO’s responsibility for defects or damage resulting from its own covered workmanship or covered work performed on its behalf. A supplier’s exclusion of installation labor does not, by itself, remove TECHSPRO’s responsibility for its own covered workmanship. Nothing in these exclusions limits responsibility imposed by applicable law.

Use of aftermarket parts or a service provider other than TECHSPRO does not, by itself, cancel this warranty. A modification, accident or change in use does not automatically cancel coverage for unrelated defects. Any separate eligibility restrictions expressly stated in this warranty remain subject to applicable law.

Failure to meet an inspection, maintenance or damage-prevention requirement does not automatically cancel the entire warranty. An exclusion based on that failure applies only to the damage TECHSPRO can demonstrate was caused or worsened by the noncompliance. Otherwise-covered defects unrelated to the noncompliance remain covered.

For a denial under these provisions, TECHSPRO will provide a written explanation identifying the affected component, the applicable exclusion and the inspection findings or other evidence connecting the excluded condition to the damage. These provisions do not expand the listed covered items or limit rights that cannot be waived under applicable law.

Other Transmission Repairs

Eligibility and transferability

This TECHSPRO warranty is provided only to the original customer named on the repair invoice. It is not transferable to a subsequent vehicle owner or another customer. This restriction does not limit rights that cannot be waived under applicable law.

Warranty period

30 days or 6,000 miles, whichever comes first, for the specific repairs, parts and labor identified as covered on the invoice. Warranty coverage begins when the authorized covered work is completed and TECHSPRO TRANSMISSION STOCKBRIDGE LLC. notifies the customer that the vehicle is ready for pickup. If those events occur on different dates, the later date controls. Any mileage limitation is measured from the starting odometer reading documented for the applicable repair. The final invoice’s Service date will reflect that date and will record the applicable starting odometer reading. TECHSPRO will retain a record of the customer notification.

Covered items

Warranty remedy

For an accepted warranty claim involving a defect in covered materials or workmanship, TECHSPRO will, at its option, repair or replace the defective covered part or component. TECHSPRO will also correct covered defective workmanship. Parts and labor identified as covered on the invoice are included in the warranty remedy. Any additional express invoice coverage will be honored.

TECHSPRO’s choice of repair or replacement does not require replacement of the entire transmission when repairing or replacing the defective covered component will correct the covered problem. TECHSPRO will complete the covered remedy within a reasonable time. Any proposed work outside the applicable coverage must be explained and authorized before customer-paid work begins.

This remedy does not eliminate additional benefits expressly promised in writing or remedies required by applicable law, including where a limited remedy fails of its essential purpose.

Exclusions

Additional Coverage Listed on the Invoice

TECHSPRO does not charge a separate fee for future warranty coverage. Any additional warranty coverage expressly stated on the invoice is included in the agreed repair price.

The additional coverage follows Standard Warranty Start Date and Mileage. The invoice must identify the parts and labor covered, the coverage start date, the applicable documented starting odometer reading, and the applicable time and mileage limits. If no mileage limit applies to the additional coverage, the invoice must state that clearly.

If the additional coverage conflicts with a general exclusion in this Other Transmission Repairs section, the coverage expressly stated on the invoice takes precedence for the identified items. All other applicable warranty terms remain in effect, subject to rights that cannot be waived under applicable law.

A separate line-item charge for a part or labor performed as part of the repair does not, by itself, create additional warranty coverage. It does not remove coverage otherwise provided by this warranty or applicable law.

Customer requirements

Conditions affecting coverage

This warranty excludes defects or damage to the extent TECHSPRO can demonstrate that they were caused by abuse, an accident, improper installation, maintenance or repair performed by the customer or a third party not acting on TECHSPRO’s behalf, modifications or alterations, or operation beyond the vehicle’s or transmission’s specified limits. Examples may include damage caused by changes to wheels, tires or computer programming, or excessive loads during personal or commercial use.

These exclusions do not excuse TECHSPRO’s responsibility for defects or damage resulting from its own covered workmanship or covered work performed on its behalf. A supplier’s exclusion of installation labor does not, by itself, remove TECHSPRO’s responsibility for its own covered workmanship. Nothing in these exclusions limits responsibility imposed by applicable law.

Use of aftermarket parts or a service provider other than TECHSPRO does not, by itself, cancel this warranty. A modification, accident or change in use does not automatically cancel coverage for unrelated defects. Any separate eligibility restrictions expressly stated in this warranty remain subject to applicable law.

Failure to meet an inspection, maintenance or damage-prevention requirement does not automatically cancel the entire warranty. An exclusion based on that failure applies only to the damage TECHSPRO can demonstrate was caused or worsened by the noncompliance. Otherwise-covered defects unrelated to the noncompliance remain covered.

For a denial under these provisions, TECHSPRO will provide a written explanation identifying the affected component, the applicable exclusion and the inspection findings or other evidence connecting the excluded condition to the damage. These provisions do not expand the listed covered items or limit rights that cannot be waived under applicable law.

Customer-Supplied Parts - Limited Workmanship Warranty

Scope and disclosure

This section applies to parts or transmission assemblies purchased or otherwise supplied by the customer for installation by TECHSPRO. The repair order and invoice will identify each customer-supplied item and the installation work authorized. TECHSPRO does not provide a parts warranty on customer-supplied items. Any independent warranty from the customer's seller or manufacturer remains governed by its own terms.

The rebuild, remanufactured and used / recycled assembly warranties described elsewhere apply to the corresponding work or assemblies supplied by TECHSPRO; installing a customer-supplied transmission does not provide those assembly warranties. Parts or other work supplied by TECHSPRO on the same job retain their applicable coverage. Customer-supplied parts do not cancel unrelated coverage.

Workmanship coverage and period

TECHSPRO warrants its installation workmanship for 30 days or 6,000 miles, whichever comes first, for the original customer identified on the invoice. Warranty coverage begins when the authorized covered work is completed and TECHSPRO TRANSMISSION STOCKBRIDGE LLC. notifies the customer that the vehicle is ready for pickup. If those events occur on different dates, the later date controls. Any mileage limitation is measured from the starting odometer reading documented for the applicable repair. The final invoice’s Service date will reflect that date and will record the applicable starting odometer reading. TECHSPRO will retain a record of the customer notification.

If the problem is caused by TECHSPRO's covered workmanship, TECHSPRO will correct that workmanship at no charge, including removal and reinstallation labor necessary to correct it. This section does not exclude responsibility for damage caused by TECHSPRO's work or work performed on its behalf, or remedies required by law.

Defective customer-supplied parts

If a customer-supplied part is defective or fails for a reason unrelated to TECHSPRO's workmanship, TECHSPRO does not cover the cost of that part or the labor to remove, replace or reinstall it, even during the workmanship warranty period. Any such chargeable work requires an itemized estimate and customer authorization before it begins. Where both a part defect and TECHSPRO's workmanship contribute to a problem, the part exclusion does not remove TECHSPRO's responsibility for its covered workmanship or resulting damage.

Claims and continuing rights

Contact TECHSPRO at (678) 922-0092 or claims@techsprotransmission.com for warranty assistance. TECHSPRO's evaluation of a warranty claim carries no diagnostic fee, even if the problem is not covered. A denial based on a defective customer-supplied part will include a written explanation and supporting inspection findings. Approved noncovered work is billed at the applicable regular labor rate and authorized labor hours.

The Original Customer Only, Commercial Vehicles and Disclosure of Use, How to Request Warranty Service, Coverage After Warranty Work, Consumer Rights and Limits on Damages, and Future Policy Changes sections also apply. Warranty correction continues the unused original coverage, subject to additional express benefits or extensions required by law. This section does not waive any rights that cannot lawfully be waived.

How to Request Warranty Service

  1. Contact TECHSPRO by calling or texting (678) 922-0092 or emailing claims@techsprotransmission.com. Provide your name, invoice number if available, vehicle information, current mileage and a description of the problem. For suspected leaks, follow the reporting and stop-driving requirements in the applicable warranty section.
  2. TECHSPRO will explain how to arrange the vehicle inspection. Supplier-backed claims follow the applicable supplier’s disclosed inspection and approval procedure, including the installer-choice provisions in this document.
  3. TECHSPRO does not charge a diagnostic fee for evaluating a warranty claim, even if the problem is determined not to be covered. This promise concerns TECHSPRO’s evaluation and does not promise reimbursement of another repair facility’s diagnostic fees.
  4. TECHSPRO will explain the coverage determination and the proposed work. For covered work, the applicable parts, labor and supplier benefits described in this document will be honored. A denial based on an excluded cause will include the written explanation and supporting findings described in the Conditions affecting coverage section.
  5. If a repair or replacement is not covered, TECHSPRO will provide an itemized estimate and obtain the customer’s authorization before performing chargeable work. Noncovered labor is billed at TECHSPRO’s applicable regular labor rate, including the disclosed commercial-vehicle rate where applicable, using the labor hours stated in the authorized estimate. The estimate will also identify any customer-paid parts, fluids, programming, shop supplies and other applicable charges. Additional chargeable work requires authorization before it is performed.

A no-charge diagnosis does not make a noncovered repair or replacement free. Conversely, a coverage denial does not create a diagnostic fee. Customer approval of a charge does not remove benefits already owed under the applicable warranty or law. TECHSPRO’s commitment to absorb supplier labor-payment differences for covered work remains in effect.

Coverage After Warranty Work

Repairs, replacement parts and replacement transmission assemblies provided under TECHSPRO’s warranty remain covered for the unused portion of the original applicable warranty period. Warranty work does not restart the time or mileage allowance. The original coverage start date and mileage basis continue to apply.

If the applicable supplier warranty or TECHSPRO’s express written coverage provides a longer period for a warranty repair or replacement, that longer coverage will be honored. This provision does not shorten any extension required by law or eliminate rights or remedies arising from the warranty work that cannot lawfully be waived.

Consumer Rights and Limits on Damages

Consequential damages and excluded expenses

Where the applicable warranty category excludes consequential damages, that exclusion applies only to the extent permitted by law. Consequential damages may include lost income or loss of vehicle use resulting from a covered failure. This exclusion does not remove the parts, labor or other benefits expressly provided by the applicable warranty.

Any exclusion of rental vehicles, towing services or consequential damages in this document is subject to this section. It does not reduce benefits expressly provided by the applicable supplier warranty or TECHSPRO’s written coverage, or eliminate expenses or damages recoverable under rights that cannot lawfully be waived.

No exclusion in this document applies to damages for personal injury arising from consumer goods. Nothing in this document excludes liability for fraud, willful misconduct or any other liability that applicable law prohibits TECHSPRO from excluding. A limitation that is unconscionable or otherwise unenforceable will not be applied to deny a remedy required by law.

Some States do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

This warranty gives you specific legal rights, and you may also have other rights which vary from State to State.

This document does not disclaim applicable implied warranties of merchantability or fitness for a particular purpose. The stated time and mileage limits describe the express warranty coverage; they do not, by themselves, shorten the time allowed by law to bring a claim or eliminate other applicable legal rights.

Future Policy Changes

Changes to TECHSPRO’s warranty policy apply only to new repairs authorized after the revised policy takes effect. Coverage for an existing repair remains governed by the warranty terms provided and agreed to when that repair was authorized, together with any additional coverage expressly promised in writing.

Later website updates or policy revisions do not reduce or cancel previously agreed coverage. Warranty work performed under an existing warranty remains governed by that warranty and does not become subject to a later policy merely because the work occurs after a policy change.

Warranty Assistance

TECHSPRO TRANSMISSION STOCKBRIDGE LLC. 186 Bellamy Pl, Stockbridge, GA 30281 Call or text: (678) 922-0092 Warranty email: claims@techsprotransmission.com Keep your invoice and written warranty available when contacting the shop. Refer to your written warranty for the coverage applicable to your repair.